Wireless connection problems may strike your Dell laptop any time
of the day or night. Needless to say, you need immediate help to fix
them and get your Dell laptop back on the wireless network. Here is a
Dell computer support guide for you. It will help you easily fix your
wireless connection problems.
Instructions:
Make
sure that you have an active internet connection. Make a LAN connection
to your Dell laptop and connect to the internet. Check if the internet
works or not. If it does not, diagnose your internet connection. Contact
your ISP (internet service provider) if you are unable to fix the
network problem by yourself. If the internet connection works alright,
follow the below mentioned steps.
Click the Start button and point
to Control Panel. When in Control Panel, double-click Administrative
Tools. Look for Services and double-click it. When in the Services
window, look for Wireless Zero Certificate, right-click it, and select
Properties. When in Properties, click to select Automatic from the
drop-down menu beside Startup type. If it is already set to Automatic,
don't worry and simply reselect it. When done, click the Apply button
and then OK to exit the Properties window.
Navigate to Control
Panel and double-click Network Connection or Network & Sharing
Center (whichever you see there). Look for your wireless network
connection, right-click it and select Enable. Again, right-click the
wireless connection and point to Properties. Highlight the Wireless
Networks tab and make sure that the box beside Use Windows to configure
my wireless network settings is checked. If it is not, do the needful.
Click the OK button to exit Properties. Close all the windows and
restart your computer. Reconnect to the wireless network and check
whether it works or not. Skip to next step if the problem lingers.
Click
the Start button and point to Run. When in the Run dialog box, type
'cmd' and click the OK button. It will open up the Command Prompt
window. Type 'ipconfig /release' (without quotes and as is) and hit the
Enter key on the keyboard. In case you see an 'access denied' error
message, exit the window. Log off your computer and log back in as an
administrator. Open Command Prompt and run the command again. When done,
type 'ipconfig /renew' and hit the Enter key. This will renew the IP
address of your wireless connection. When done, type 'ipconfig
/flushdns' and hit Enter. Exit the window and restart your computer.
When done, reconnect to your wireless connection and check back. If the
problem persists, skip to next step.
Open Command Prompt again.
Type 'netsh winsock reset' and hit Enter. You may also type 'netsh
winsock reset catalog' instead of the previous command. When done, you
will see a message like 'successfully reset the Winsock catalog, restart
your computer'. Restart your computer. When done, reconnect to your
wireless network and check back. If the problem lingers, reopen Command
Prompt and type 'netsh int ip reset reset.log'. Hit the Enter key to
execute the command. When prompted, reboot your computer.
If you
get a 'radio disabled' error message after replacing the power jack in
your Dell laptop, try this method. Click Start and point to Run. Type
'regedit' in the Run window and hit Enter. When in Windows Registry
Editor, branch out HKEY_LOCAL_MACHINE by clicking the + button next to
it. Navigate to Software> Microsoft> Windows>
CurrentVersion> Run. Under Run, check if you see any third-party LAN
MANAGER entry. If there is any, delete it. Now navigate to
HKEY_CURRENT_USER> Software> Microsoft> Windows>
CurrentVersion> Run. Under Run, check for LAN MANAGER entries and
remove if there is any.
Other than these methods, make sure that
you are using the right channel number for your wireless connection.
Open your web browser and visit the Dell website. Navigate to Drivers
and Downloads section and look for the driver file of your Dell laptop
model. Download the driver file and save it to your computer when
prompted. Exit the browser window and go to Downloads folder or to the
place where you saved the file. Open and execute it. If it is a zipped
file, unzip its contents to another folder and save it. Thereafter, open
and execute the file. Follow the on-screen prompts and update drivers
of your Dell laptop. Reboot your computer afterwards. Check back, if the
wireless connection works or not.
What to Do If Your Dell Laptop's Wireless Is Not Working
10:24 AM laptops, technology news Admin
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Tags: laptops, technology news